Shipping policy
At Linivae, we are committed to providing clear and reliable shipping services for customers within the United States.
Shipping Area
We currently ship to addresses within the United States only.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing time may be extended during peak periods or public holidays.
Shipping Time
Estimated delivery time is 5–12 business days, depending on your location and shipping conditions.
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or weather conditions.
Shipping Fees
- Orders $10 and above: Free standard shipping
- Orders below $10: $8 shipping fee
All shipping costs are clearly displayed at checkout before completing your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor the delivery status of your package.
Shipping Carriers
We work with reliable logistics partners to ensure timely and secure delivery. The specific carrier may vary depending on the shipping method and destination.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. Linivae is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Delays and Exceptions
While we strive to meet estimated delivery times, delays may occur due to factors beyond our control, including customs processing, weather conditions, or carrier issues.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at service@linivae.com with your order details. We will work to resolve the issue as quickly as possible.